Apps and Installations
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Before I upgraded to Catalina (MacOS 10.15.5), Dropbox appeared under my favorites in the sidebar of Finder. After the upgrade, it was gone. I've searched many threads where this is apparently a common issue but the solutions appear to be for earlier versions of MacOS as the view I am seeing under Catalina does not match the solutions. I understand folders can be dragged to the sidebar. The problem is, I am not seeing the folder on the right, in order to drag it into the sidebar. I tried the "go to folder" but it only navigates to the files within the folder - it never shows a folder labeled Dropbox. I have the Dropbox App installed but it isn't helpful either as when I click on it, it opens a Dropbox window that, again, shows the files I have stored there. I want to be able to easily move files to Dropbox or access them to attach to an email, as I could before I "upgraded" to Catalina (which is starting to feel distinctly like a downgrade).
Thank you so much for getting back with me! After I inquired I contacted Apple support. When they could not help me, I came back to the Dropbox help community and continued reading. Another individual was having the same problem and discovered that Dropbox was in another location in the MacOS Finder. I looked in that same location, but did not find it. However, I decided to just keep looking and discovered that it was located in my MacOS Finder under "Network". I have no idea how it ended up there, but was able to successfully return it to its original location in my Finder Sidebar.
Again, thank you for reaching out; and thank you for providing this forum from which we can get answers. Even though it was somewhat indirectly, I was able to fix the issue because of Dropbox Community.
Hello @Auskan, I hope you're well today!
So that you can drag the Dropbox folder into your Finder's sidebar, please try the steps below:
From here, you can see the Dropbox folder in order to drag it into the sidebar.
Let me know how it goes!
I came here via a search. I just changed to a temporary Macbook and when I drag the Dropbox folder to the Finder window Sidebar, it will not sit. No matter what I try, even tried different sections.
What can I do to solve this? Is this a macOS issue?
Hi @waldbach, do you see the little bar when you try to drag it between folders, and not as a subfolder on the sidebar?
What exactly happens when you drag it there?
No worries, @waldbach, glad to hear you were able to locate it!
Enjoy the remainder of your week!
Thanks for joining us here @WhitBradley10!
Did you possibly choose another location for the Dropbox folder to be placed either during the setup of the desktop app, or through the app preferences?
If you're not sure, can you follow the steps below and let me know what file path you see for the Dropbox folder's location?
Please feel free to send over any screenshots too, excluding any personal info.
Let me know what you find!
I recently upgraded to Catalina and seem to be unable to move Dropbox to Favorites in the Finder sidebar. The only way I can see the contents of my Dropbox folder is to click on the Dropbox icon in the top right of my Chrome browser, then click on the file icon within that visual menu (see screenshot), and *then* the finder opens with second level of Dropbox folders. This is definitely not ideal. Is there any way to move Dropbox, which is now a "smart" folder, into the Finder Favorites in Catalina or am I just out of luck? Thanks for any help with this.
For more info on available support options for your Dropbox plan, see this article.
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