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Memory Usage - even when Dropbox is doing nothing

Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 4
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Hi, i have been using Dropbox for years and i am very satisfied.

 

I was noticing that Dropbox uses a relative high amout of memory even when the application was doing nothing.

My Dropbox-folder contains 667 files and 100 folders using 574MB.

 

This article high-cpu-usage mentions reasons for high CPU/RAM usage, but 1/4 GB of memory when doing nothing and a low number of files - is that ok ?

 

I spotted this behaviour when investigation the same issue with Microsoft Teams - Teams - High memory usage 

 

Below is a screenshot of my joblist.

Joblist.jpg

 

Any opinions on this behaviour ?

 

BR

Jens

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

9 Replies 9

Lusil
Dropbox Staff
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Hi there @Jens_sap, let's see what we can find. 

Could you check how many files you have syncing in your Dropbox folder?

Also, have you noticed the activity increase when other third party apps are running as well, like any security software or antivirus?

Give me a shout whenever you have a moment to check this out, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Jens_sap
Explorer | Level 4
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Hi there.

 

As stated in my first message my Dropbox folder holds now 660 files in 99 folders (did a little clean up yesterday)

 

Antivirus/Security is from Cisco and it also takes a lot of ressources, but nothing compared to Chrome and the abominable Teams 🙂

 

I have attached a fresh shot fom today when the pc is almost idle. 

 

No scannings are active.

 

2021-01-28 07_48_47-Jobliste.jpg

 

 

Lusil
Dropbox Staff
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Out of curiosity, is there another OS profile that you could check this out on?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Jens_sap
Explorer | Level 4
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OS Profile ?

 

Please enlighten me.

 

BR

Jens

Walter
Dropbox Staff
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If you're not familiar with creating a new Operating System profile, you may want to search for exact steps -according to your computer's OS- on the internet @Jens_sap.

Let us know how you get on!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Jens_sap
Explorer | Level 4
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Sorry, on my company pc on which the phenomenon exists it is not possible to create a new profile.

Walter
Dropbox Staff
Go to solution
I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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McSpeedmouse
Helpful | Level 5
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Same problem here... What was the solution to the problem finally? - Seems more users have his problem, also on other OSses when I browse this forum...

M S.1
Collaborator | Level 9

Nice solution

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Top contributors to this post

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    M S.1 Collaborator | Level 9
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    McSpeedmouse Helpful | Level 5
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    Walter Dropbox Staff
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    Jens_sap Explorer | Level 4
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