Our office has a server. A physical one, on our local network.
We have users on machines on our local network.
We have 3 remote fulltime staff.
Our office server is the only machine on the network with Dropbox installed.
We use Photoshop and 3ds Max. We save big files. Between 2gig and 15gig files are common. ALL files are on server, not on local machines.
Error 1: Save file. Within a few minutes save file (not rename, just hit save). Error shows user does not have permission to save file. Open windows location. Cant see file. Cant delete. Can see a temp file (format is program dependent). Solution is to 'save-as' and rename file from within app (PS or Max). This creates alot of bloat and lots of versions of the same file.
Error 2: Related to error 1. Delete files in windows. Files repopulate, they just re-appear. But we cant open them.
Hypothesis: we have a registry on DB that is overriding windows registry. So when we try and save over a file that was recently saved, there is a conflict. This would hold given error 2; that the files deleted reappear. Given time they re-delete properly.
Its a problem, not just a nuisance. Our file naming convention is consistent all through our production pipeline, so as 3ds Max is the beginning step, it has a knock-on effect through a whole project. I think this problem started about 2 months ago, was a slick solution before that.
Any help much appreciated.