cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shared file icons flashing in MacOS Finder

Shared file icons flashing in MacOS Finder

jsankephd
Explorer | Level 3

Running MacOS Ventura 13.1 on a 2019 MacBook Air, my shared files in Dropbox were flashing alternately, i.e., half of the shared files would appear as an empty square with a dashed line on the outer edge, while the rest looked like normal shared files, and then they would switch and those that had appeared normal became empty squares and the empty squares became normal. This pattern lasted for about 15 minutes and has now stopped. It was visible in both the icon and the column FInder views. on the iOS app on my phone, there was nothing.

Can anyone explain this, and is there something I need to know?

TIA!

3 Replies 3

Megan
Dropbox Staff

Hi @jsankephd, thanks for posting today! 

 

What is the version of the Dropbox app that you're using on your end? Just asking, to make sure you're using the stable version of the app, instead of the beta.  

 

It sounds like this could be a previewing issue or a temporary glitch, that could be either caused by our app, or the OS. Did it happen again after?

 

Let me know more!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

jsankephd
Explorer | Level 3
Dropbox version 167.4.4719
It has not yet re-occurred.

Megan
Dropbox Staff

Hi @jsankephd, feel free to keep an eye out, and grab a screenshot if this happens again. 

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    jsankephd Explorer | Level 3
What do Dropbox user levels mean?