Apps and Installations
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Smart Sync causes my quick preview function (spacebar) to not function properly on my Mac. I can't preview thumbnails, or quick preview any videos or photos. Any ideas why this happens?
Please send the email with a guide to troubleshooting to me aswell. We have the same problem in our office.
Norah
Moderator @ Dropbox
https://dropbox.com/support
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Just wondering if there's any update or fix to this problem? - I'm having the same issues as the OP. I would rather not have to delete and re-install the app, as I have many 100's of MB of data that I would then, presumably, need to re-sync?
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Norah
Moderator @ Dropbox
https://dropbox.com/support
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Hi Sanchez.
I did as you prescribed. However, I did not get any advanced options during install - but my non-default folder location remained intact, somehow.
That said, I still have the same problem with the finder image previews not working after a while.
Just to re-iterate, by deleting ~library/Preferences/com.apple.finder.plist the preview will work for a short while. After navigating through several files over the course of a few minutes, the preview becomes broken again.
Norah
Moderator @ Dropbox
https://dropbox.com/support
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Has this issue actually been fixed or are Dropbox Support emailing individuals to troubleshoot?
It's a little misleading to consider this problem "solved" when the solve was support saying they'd go the email route, and not follow up with any information about what the fix was.
This is a big problem for myself and many of the art directors at the business I work at. I'm currently runnig OSX 10.13.4, and I hardly consider force quitting Finder to be a solve. Anyone know what the conflict seems to be?
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