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amcoffice's avatar
amcoffice
Experienced | Level 11
2 years ago
Solved

How can I preview my files in full-screen mode on the website and not in quick view?

Suddenly I cannot open and files (documents or photos) in full-screen mode. Instead I get a split screen with the file shown only on the far-right third of the page. Is there some new way to open a file? Or please tell me how to get full view of files on the website.

Can we please stop constantly changing features that seem to work just fine?

First the photo-collage folder thumbails (still not option for that irritating change) and now chopping off our view screen without no notice or (easy) way to figure out how to change to full view.

Moreover, if Dropbox is going to change something, can't Dropbox send subscribers an email or something explaining the changes and how to work with (or without) them instead of ambush and surprise.

Seems like Dropbox makes incessant changes just to satisfy only one type of customer (i.e., not me).

Thanks, Judith

  • Hey amcoffice, thanks for reaching out to us on the Dropbox Community.

     

    We really appreciate your comments on this feature and I wanted to let you know that I've passed your feedback to our team.

     

    If you'd like to open your files in full-screen mode, you can simply click on the "open" button at the top right corner of the "quick view" preview and the file will open in full screen.

     

    You can also disable quick view, if you want.

     

    At the top right corner of your "all files" page, you'll see the following button, which will allow you to switch to full-screen previews.

     

     

    I hope this helps, but let me know if you need anything else!

10 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey amcoffice, thanks for reaching out to us on the Dropbox Community.

     

    We really appreciate your comments on this feature and I wanted to let you know that I've passed your feedback to our team.

     

    If you'd like to open your files in full-screen mode, you can simply click on the "open" button at the top right corner of the "quick view" preview and the file will open in full screen.

     

    You can also disable quick view, if you want.

     

    At the top right corner of your "all files" page, you'll see the following button, which will allow you to switch to full-screen previews.

     

     

    I hope this helps, but let me know if you need anything else!

  • amcoffice's avatar
    amcoffice
    Experienced | Level 11
    2 years ago

    Thank you, Hannah, for the prompt response.

    I have disabled Quick View. 👏😎

    Thanks again,

    Judith

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to help, Judith!

     

    If you need anything else, let us know.

  • ostrichteeth's avatar
    ostrichteeth
    Explorer | Level 4
    12 months ago

    I have the same issue. Why would they even have a side bar at all? Dropbox is the absolute worst.

  • SBNL's avatar
    SBNL
    Explorer | Level 3
    10 months ago

    Hi,

    This is not an option on my current view.  It is September 2024 now.  All I want to do is browse a folder full of images (500 in my case) in FULL SCREEN with the dark background and have it STAY in full screen mode as I hit the arrow key to move to the next image.  This used to be so easy and I cannot find a way to do this.  I am on an iMac Pro in Safari browser.  Thanks.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago

    SBNL wrote:

    All I want to do is browse a folder full of images ... in FULL SCREEN with the dark background and have it STAY in full screen mode as I hit the arrow key to move to the next image.


    You mean like this?

     

  • SBNL's avatar
    SBNL
    Explorer | Level 3
    10 months ago

    No, not like that. That’s exactly the problem. That is not full screen. 
    Like this: 
    removed

     

  • SBNL's avatar
    SBNL
    Explorer | Level 3
    10 months ago

    Hi Rich, 

    Thanks for the video.  I tried to respond but uploaded incorrectly as I was in a rush.  Anyway, no that is not what I am looking for.  That is not full screen.  Full screen is where nothing but the image is on the screen and a dark black/grey background. I can get the first image to show this way by clicking the full screen icon but then when I hit the arrow on the keyboard to move to the next image, it reverts back to what you think is full screen.  See attached. Thanks though for the speedy response yesterday.

    Here is the false full screen, and what your video shows as "full screen":

    Here is the true full screen.  This works fine on an iPad for example.  I can browse all images in true full screen.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey SBNL, if you click on the "full screen" button at the top right corner in the preview, and then on "hide toolbar", you will get the closest thing to a full screen view we have.

     

    I will, however, pass your feedback along to our team about this.

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