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Where is the gear icon on my Dropbox desktop app?

Where is the gear icon on my Dropbox desktop app?

Lynda C.3
New member | Level 1
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Anyone know where to find the gear icon on Dropbox?

1 Accepted Solution

Accepted Solutions

Alicia E.
New member | Level 1
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I have Windows 10 and finally, finally found the gear icon and preferences. I agree that finding this should have been easier -- it should appear when one clicks the DropBox icon on one's desktop. But it doesn't. I created a very quick and dirty set of 4 screenshots that shows, in a very simple way (which is how I can understand these things) how I got to it. It starts with (1) the "show hidden icons" button that looks like an up arrow, on the lower right-hand corner of my screen (the area known as the "systems tray" - then (2) I clicked the DropBox icon (has a little check-mark on it) - then (3), a little box opens (labeled, "up to date" and lists "recently changed") and, lo and behold, the blasted gear icon appears in the upper right corner of it, so (4) I clicked that and got a dropdown menu that included "preferences." My very amateur set of screenshots is here:


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62 Replies 62

Rich
Super User II
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It's part of the Dropbox client you install on your computer. Click the Dropbox icon in the system tray (Windows) or menu bar (Mac) and the gear will be in the upper-right corner of the window that opens.

Lynda C.3
New member | Level 1
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Ok, sorry I feel daft but what is systems tray. I have tried getting dropbox from browser and from 'pictures' I still don't see any gear icon. Much appreciate your patience with me.

Mark
Super User II
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The system tray is where your clock is on your computer.

It is usually bottom right on a Windows machine and top right on Mac's.

Ignore the website - its nothing to do with that


 


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Anet G.
New member | Level 1
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The gear icon WAS on my system tray -- now, no more. How can I get it back?

Mark
Super User II
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Is Dropbox actually running then?

If not restart it. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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Claudia V.3
New member | Level 1
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Hi, 

I saw the comment as to where is the gear for MAC, the problem is that I can't find the gear to look for preferences.  Where is it?  The only gear I see has nothing of Preferences in it.

It's on the top right corner of what? the finder? the computer?

thanks!!

Mark
Super User II
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Its in the Dropbox menu. 

Click on the Dropbox icon then the gear icon. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Claudia V.3
New member | Level 1
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It's just that I can't find the gear.  The only little gear I see has nothing with preferences in it.

 

Is it in finder? is it in the computer itself?

Mark
Super User II
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Its on the computer itself. On the Dropbox application. 

Click on the Dropbox icon on the status bar (i.e. near the clock, usually top right). It is there. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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