Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

orion44 · ‎06-28-2017

Meanwhile at Dropbox Support...

Mark · ‎06-28-2017

@Kester - apologies your posts didnt appear. They were for some reason picked up by spam filters. They are being a bit overzealous at the moment due to a mass influx of spam over the past few weeks.

I've marked them all as none spam and they should show up shortly.

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jcholcomb · ‎06-28-2017

I just discoverd this "informational" event popping up every second, as I was trying to troubleshoot a "probably" unrelated issue with Outlook. Using the suggestion to disable DbxSvc, I decided to just try stopping it, and then change the Startup Type to Manual, instead of disabled. That seems to work too, and the useless "information" events have now stopped. Interestingly, within a couple of minutes after that, I was able to see two events that popped up that are related to the original problem I am having with outlook. Amazing what you can see in Windows 10 when you can get some of the junk out of the way.

Nocturnal · ‎06-28-2017

DbxSvc will be set to auto after dropbox update, so it's very annoying to disable after every dropbox update and moreover it's not solution, only dog-nail

scherma · ‎06-28-2017

What he said. PLEASE get it to stop this, it's driving my Application log bananas.

ltsir · ‎06-28-2017

Accidentally discovered that this is my problem too.
Since the application log in my case was limited to 20MB and unfortunately automatic archiving was not configured, I can not say precisely when the issue was arised - at least from 25.06
Today I noticed that now the frequency has changed to 1800000 milliseconds:
Failed to connect to the driver: -2147024894, retrying in 1800000 milliseconds

bn · ‎06-28-2017

Hi folks,

Really sorry about this. There was a regression here and as a result things ended up logging way too frequently.

We have a fix in v30.3.14. If you're hitting this, could you try this version (or any future beta build as we roll them out) and let us know if you're still seeing rapid logging?

Thanks,

Ben

Kester · ‎06-29-2017

Apologies for my three similar but not identical posts - if you read Mark's post you will seem my original attempts to post them were thwarted by the SPAM filter. Thanks Mark for sorting it.

Kester · ‎06-29-2017

Hi bn,

Quotes from these three earlier posts on this thread show your suggestion has already been tried but not resolved the issue:

1)

Level 5

Tuesday

Today version 30.3.14 probably fixed the problem

2)

Level 6

Tuesday

There is no probably, it either did or didn't.

3)

Level 5

Tuesday

You're right and i was mistaked. Problem is yet here (((

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Personally I will not try the Beta version but will leave DbxSvc disabled until a Dropbox release shows the problem has been fully resolved.

bn · ‎06-29-2017

Hi Kester,

It seems like there are a couple issues:

Logging too agressively (once per second).
Logging this error at all.

30.3.14 should address (1), but (2) still occurs in some scenarios.