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app won't stay open or download from app store

app won't stay open or download from app store

slr1
New member | Level 2

First, when I tried to open the app on my iphone, it opened but then closed down immediately. Checked for update...didn't need it. Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....I get the endless circle and then it stops trying. HELP!

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Accepted Solutions

Re: app won't stay open or download from app store

Rich
Super User II

@slr1 wrote:

Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....


Did you reboot the phone after you uninstalled the app and before you tried to reinstall it? Also, is your phone on at least iOS 13.1 or later?

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2 Replies 2

Re: app won't stay open or download from app store

Rich
Super User II

@slr1 wrote:

Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....


Did you reboot the phone after you uninstalled the app and before you tried to reinstall it? Also, is your phone on at least iOS 13.1 or later?

Re: app won't stay open or download from app store

slr1
New member | Level 2

Yes, I rebooted phone before trying to reinstall. iOS is 16.3.1. As I was writing this, I just tried re-installing again and it worked! Thanks for your willingness to help 🙂

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    slr1 New member | Level 2
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    Rich Super User II
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