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iOS app crash while playing mp3 files

iOS app crash while playing mp3 files

schomer80
Explorer | Level 4

I have an iPhone 13 with iOs 16.1.1 and Dropbox App 306.2.2 and when I play an MP3 file from my folder after a few time the app crash. To prevent this problem I must keep always unlock my iPhone. The problem is new, before a month ago all works properly.

1 Accepted Solution

Accepted Solutions

Re: iOS app crash while playing mp3 files

Walter
Dropboxer

Hey @schomer80, sorry to hear about this.

 

May I ask how long this has been happening for you? 

 

Have you tried clearing the app's cache or reinstalling the app since you first noticed this? 

 

Any additional information is more than welcome!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: iOS app crash while playing mp3 files

Walter
Dropboxer

Hey @schomer80, sorry to hear about this.

 

May I ask how long this has been happening for you? 

 

Have you tried clearing the app's cache or reinstalling the app since you first noticed this? 

 

Any additional information is more than welcome!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: iOS app crash while playing mp3 files

schomer80
Explorer | Level 4

Ok now it works! Thank you very much 🙂

Re: iOS app crash while playing mp3 files

Walter
Dropboxer

No worries @schomer80 - I'm just glad to hear it's sorted now.

 

Take care and see you around the Community!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

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Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    schomer80 Explorer | Level 4
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