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unable to find the dropbox installer dmg

unable to find the dropbox installer dmg

dmatta15
Helpful | Level 5

Hi all,

I am unable to find the dropbox installer for my 14-inch M1 pro MacBook. I checked the website and found the link (below is the screenshot). However, when I clicked offline installer(intel), it takes me to my dropbox.com link instead of the dropbox dmg installer. I am not sure how to find the installer from the dropbox.com/... link? 

dmatta15_0-1671426053626.png

Please assist me with this. I appreciate your time and assistance.

 

Thank you,

Divya

4 Replies 4

Jay
Dropbox Staff

Hi @dmatta15, thanks for bringing this to our attention.

 

Could you installing the app from this link instead?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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dmatta15
Helpful | Level 5

Hi Jay,

 

I am unable to follow up after clicking the link. Below is the screenshot what it shows:

 

dmatta15_0-1671462097390.png

 

Nancy
Dropbox Staff

Hi Divya, sorry for jumping in. 

 

Can you try this link, as well? Do you keep seeing the same thing when doing so? 

 

If you’re still unable to install the Dropbox app this way, please click here

 

Let me know if any of the above works.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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dmatta15
Helpful | Level 5

Hi Nancy and Jay,

 

I am now able to obtain the dropbox downloaded file when I open it in safari instead of google chrome using the link:

 

https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-164-3-7907/td-p/644529 

 

It works well for my MacBook M1 Pro, and dropbox is installed. 

 

Thank you so much,

 

Divya

 

 

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    dmatta15 Helpful | Level 5
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