Apps and Installations
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Hi all,
I am unable to find the dropbox installer for my 14-inch M1 pro MacBook. I checked the website and found the link (below is the screenshot). However, when I clicked offline installer(intel), it takes me to my dropbox.com link instead of the dropbox dmg installer. I am not sure how to find the installer from the dropbox.com/... link?
Please assist me with this. I appreciate your time and assistance.
Thank you,
Divya
Hi @dmatta15, thanks for bringing this to our attention.
Could you installing the app from this link instead?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jay,
I am unable to follow up after clicking the link. Below is the screenshot what it shows:
Hi Divya, sorry for jumping in.
Can you try this link, as well? Do you keep seeing the same thing when doing so?
If you’re still unable to install the Dropbox app this way, please click here.
Let me know if any of the above works.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy and Jay,
I am now able to obtain the dropbox downloaded file when I open it in safari instead of google chrome using the link:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-164-3-7907/td-p/644529
It works well for my MacBook M1 Pro, and dropbox is installed.
Thank you so much,
Divya
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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