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Acer free 100gb

Acer free 100gb

Hoorad Farrokh
New member | Level 2

when I get my new Acer predator device there was an app on it that said you can get 100 gb free on dopbox by doing this and it didn't give me

7 Replies 7

Hannah
Dropbox Staff
Hey @Hoorad Farrokh, welcome to the Dropbox Community!

Have you checked this article, to make sure you followed the correct steps to redeem your promotion?

Let me know.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Pious Magician
New member | Level 2

So I just got this Acer and it offered me a free year of 100GB storage with you guys and I verified my email and it only shows 2GB of storage I've verified that I'm signed in with the correct email but cant seem to get ahold of you guys please help!

Megan
Dropbox Staff

Hi @Pious Magician , welcome to our Community! 

 

Did Dropbox come preinstalled on the device or did you download it yourself? Also, did you create a new account or sign in with an existing account in the Acer promotion?

 

Just make sure your account follows the terms of service for the promotion too.

 

Let me know more!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Pious Magician
New member | Level 2

It did but it was for s mode and when i clucked on it the 100GB thing popped up and then i filled out the form and it started a downloader which installed it for me 

Pious Magician
New member | Level 2

Is there anyway to open a ticket and get this escalated Meghan? or anyone? I cant seem to contact anyone regarding this only a chat bot that redirects me to this community thing 

Pious Magician
New member | Level 2

@Megan I've checked out that article and it did come preinstalled and i clicked it and went thru the prompts created my account and verified email I have never accepted an offer like this so not to sure. 

Megan
Dropbox Staff

Hey @Pious Magician , I just sent you an email, I'll see you there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Pious Magician New member | Level 2
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