Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
How do I add Microsoft Office Online to my connected apps to dropbox so that I can open dropbox files with Microsoft Office Online? Do I need a business account do access this feature?
Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.
This is available to all accounts. Here are some quick steps:
You are now connect. You can then go into Settings > Connected apps to verify.
Hello Gregoc,
Thank you for replying! The problem is that no Microsoft Office Online apps appear as options when I click "Open with" even when I am logged into my Dropbox account and Office 365 Account. My options are:
Send for signature
Adobe Sign
DocuSign
Hello Sign
Send Fax
HelloFax
Download
Download
Nowhere does it say
Edit
Microsoft Word Online (or other app)
When I click "Open with" for a Word doc in dropbox, there is no "Edit" section and no “Microsoft Word Online” option.
However, I just discovered that I can go to an Excel file in dropbox and "Open with" "Microsoft Excel Online"!
No, that's the strange thing. I don't have that option with Word even now that Excel is working.
I have not, but was wondering the same thing. I'll try that next, thanks!
Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!