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Can shared items be exported if downloads have been disabled?

Can shared items be exported if downloads have been disabled?

tjwhite
New member | Level 2
Go to solution

Recently DropBox updated its settings and now even if you share a file through a link with "Disabled download" settings anyone with the link, and without a Dropbox account, can export this file to any other platform or download it to their device. Ive noticed this is specially easy when opening files on mobile (Attatchment 1).

Is there any way in which i can FULLY protect my files, preventing download/export in every way? 

Ive noticed this happened since I get this messange under "Disable downloads" (Attatchment 2).

 

Sorry the picture is in spanish.

 

WhatsApp Image 2023-08-13 at 8.41.54 PM.jpgAttatchment 2Attatchment 2

1 Accepted Solution

Accepted Solutions

Calvin2DBX
Dropbox Staff
Go to solution

Hi @tjwhite,

 

Thanks for getting in touch!

 

Let's get to the bottom of the message you noticed.

 

What the 'Disabled Downloads' restriction can do is stop the content from being downloaded directly from the link (the Download button will be grayed out and won’t be clickable on the website.)

 

Keep in mind that this doesn't prevent using other methods, such as taking a screenshot, or exporting into a third-party app or service.

 

Did you try adding a password to the link, too?

 

How about adding specific recipients by email, as members of a shared file (instead of a link)?

 

They can be set as "Can view", or "Can edit", and that way, you can be sure only those specific people can access the content while signed into their account on Dropbox.

 

Let me know if that helps!


Calvin
Community Moderator @ Dropbox
dropbox.com/support


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2 Replies 2

Calvin2DBX
Dropbox Staff
Go to solution

Hi @tjwhite,

 

Thanks for getting in touch!

 

Let's get to the bottom of the message you noticed.

 

What the 'Disabled Downloads' restriction can do is stop the content from being downloaded directly from the link (the Download button will be grayed out and won’t be clickable on the website.)

 

Keep in mind that this doesn't prevent using other methods, such as taking a screenshot, or exporting into a third-party app or service.

 

Did you try adding a password to the link, too?

 

How about adding specific recipients by email, as members of a shared file (instead of a link)?

 

They can be set as "Can view", or "Can edit", and that way, you can be sure only those specific people can access the content while signed into their account on Dropbox.

 

Let me know if that helps!


Calvin
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

tjwhite
New member | Level 2
Go to solution

Oh! Thanks a lot for the info. I will use the other security meassures you mention too when sharing my files (Password and sharing to specific emails).
Thanks again!

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    tjwhite New member | Level 2
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    Calvin2DBX Dropbox Staff
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