cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn about updates that we've made to the Search experience on the Android and iOS apps?Well, you can learn from Luke on the Mobile App team right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

Re: Can't Share Files, Copyright

Can't Share Files, Copyright

Virtus Tenebrae
Explorer | Level 3

I don't use Dropbox very often. I only recently noticed one of my files had gotten a copyright strike from it, which was preventing me from sharing links with my friends. I removed the file flagged in the email, but my still can't share links with other people. This was first flagged over a year ago, and I only deleted the files about 15 minutes ago. How long is it supposed to take for my sharing to unlock?

1 Accepted Solution

Accepted Solutions

Re: Can't Share Files, Copyright

Jay
Dropboxer

Thanks, I've sent you an email, feel free to reply to it when you get the chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

View solution in original post

5 Replies 5

Re: Can't Share Files, Copyright

Jay
Dropboxer

Hi @Virtus Tenebrae, thanks for bringing this to our attention.

 

Did you receive an email regarding the copyright strike specifically for this file?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Can't Share Files, Copyright

Virtus Tenebrae
Explorer | Level 3

Yes, I did. "Notice of DMCA Complaint" back in December of 2021.

Re: Can't Share Files, Copyright

Jay
Dropboxer

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Can't Share Files, Copyright

Virtus Tenebrae
Explorer | Level 3

Sure. It's not my main email address (hence the super delayed response to it), but I'll keep it open and look for your email.

Re: Can't Share Files, Copyright

Jay
Dropboxer

Thanks, I've sent you an email, feel free to reply to it when you get the chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Need more support?