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Can’t upload docs/files to webpage on Mac

Can’t upload docs/files to webpage on Mac

Lookingforassistance
New member | Level 2
I’m trying to drag and drop from desktop onto webpage but it simply opens the doc instead of uploading. I also tried the upload button and I select the document and then nothing happens. No error message given. Can someone give some assistance?
2 Replies 2

Lookingforassistance
New member | Level 2
I have also tried working on a private window which doesn’t work. I am using Safari.

Hannah
Dropbox Staff

Thanks for bringing this to our attention, @Lookingforassistance.

 

If you try this from a completely different browser, what do you see?

 

Does the upload button also not work on the private browsing window?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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