cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't upload - no error messages, it's just stuck on "uploading"

Can't upload - no error messages, it's just stuck on "uploading"

Amy Hager
Explorer | Level 3

I have plenty of space but I can't get a single file to upload. No error, it just shows "uploading" but it never changes from 0.

3 Replies 3

Hannah
Dropbox Staff

Hey @Amy Hager, thanks for bringing this to our attention.

 

Are you using our website to upload your files or our desktop app?

 

If it's the website, can you try from a different browser or a private browsing window, to see if you get a different behavior?

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Amy Hager
Explorer | Level 3

I am using the direct website from Google Chrome. I don't have another option at my workplace.

Hannah
Dropbox Staff

Thanks for checking back with me, Amy.

 

How about an incognito window, can you please try from there and let me know what happens?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    Amy Hager Explorer | Level 3
What do Dropbox user levels mean?