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Forum Discussion
CyberAmazon54
7 years agoHelpful | Level 5
Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS
I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are âstoredâ in Drop...
- 7 years ago
Work around... saved to My Files (on iPad). Can edit/save with no problem. Save file to DropBox for posterity (just canât edit file opened from DropBox)!
CyberAmazon54
7 years agoHelpful | Level 5
Work around... saved to My Files (on iPad). Can edit/save with no problem. Save file to DropBox for posterity (just canât edit file opened from DropBox)!
Walter
Dropbox Community Moderator
7 years agoThis makes sense CyberAmazon54 - thanks for the update!
Currently, there are two ways you can edit your Office documents in your Dropbox using the Microsoft Office apps:
1) While viewing a Microsoft Office file within the Dropbox mobile app, you'll see a new edit button that allows you to open your file directly in the appropriate Microsoft Office app for editing.
2) From the Microsoft Office app, you can connect your Dropbox in the Account tab and access your files directly from there.
Once you've finished your edits, you'll be able to save the file back to your Dropbox. If you don't already have the latest versions of the Dropbox and Office apps installed on your mobile device, please follow the steps in this help center article to get started:
https://help.dropbox.com/installs-integrations/mobile/edit-microsoft-office-files-mobile
I hope this helped to some extent!
- Bricroq7 years agoExplorer | Level 3
I currently have the same problem, I think since the latest Excel for iPad update. I open a file to work on it (happens on any file) and after a few minutes a message pos up saying unable to save changes, you need to save a copy. Followed a few moments later possibly by a message Oooos somethingâs gone wrong. If iâm lucky both messages may disappear and I can save my changes, if not I have to save a copy. It seems as though Excel is losing sight of the source file in Dropbox but while this is happening itâs possible to open the Dropbox app and see all files with no issues. Very frustrating.
Brian
- Walter7 years ago
Dropbox Community Moderator
Sorry to hear about this Brian.
Could you forward me a screenshot of the exact error messages you get so I can have a visual too?
In addition, is your iPad's OS, our mobile app and the Excel app up to date (latest, stable versions)?
Thanks for your reply in advance Bricroq.
- Bricroq7 years agoExplorer | Level 3Hi Walter
I have two images of the error messages but confess I donât see how to send them to you. Can you advise please. They are stored in my Dropbox account as it happens.
Brian
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