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Cookie popup covers playback controls at the bottom of the screen when I send a link.

Cookie popup covers playback controls at the bottom of the screen when I send a link.

batmacgyver
Explorer | Level 3

When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning. Please fix this.

4 Replies 4

Hannah
Dropbox Staff

Hey @batmacgyver, thanks for reaching out to us.

 

Can you please send us a screenshot of this warning, so we can take a look?

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II

@batmacgyver wrote:

When sharing a link to a video, the video playback controls at the bottom of the screen are completely hidden by the GIGANTIC cooking warning.


Can't the user simply acknowledge whatever the prompt is (I accept, or set their cookie preferences... I'm not familiar with what it's prompting) and then continue on to the content? That's how most cookie popups work.

batmacgyver
Explorer | Level 3

Screenshot of a shared video when first opened in a browser. Where are the playback controls? They're completely hidden.

Screenshot 2023-07-27 at 09.22.26.png

 

And only AFTER clicking "Accept all" do we reveal that playback controls actually exist:

Screenshot 2023-07-27 at 09.22.31.png

 

 

Walter
Dropbox Staff

Hey @batmacgyver, thanks for your feedback on this. It's been noted in our system. 

 

Please let us know if you have anything else to add. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    batmacgyver Explorer | Level 3
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