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Drop box size 193% need to upgrade because of shared link.

Drop box size 193% need to upgrade because of shared link.

MikeOxley
New member | Level 2

I started a new job, they gave me access via a link to download some doc's on their drop box, suddenly I get blasted with emails teling me my drop box is full ... downloaded the app and I see all this companies documents on my dropbox app ... it aint mine sorry, I dont know If I clicked anything that pulled all their documents into my drop box or what but they are uploading gigs and gigs of doc's weekly so how do I fix this ?

Can I delete everything there ?

3 Replies 3

Megan
Dropbox Staff

Hi @MikeOxley, thanks for posting here today! 

 

The first thing we need to check is: if it was indeed a shared link, or a shared folder? It sounds like you're referring to a shared folder. 

 

Instead of deleting all the content, can you try to follow these steps, in order to remove your access? 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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MikeOxley
New member | Level 2

Thank you, I will do that, just a question why do I get notified that MY drop box is full when its a shared one from a company ? I hardly have any data in there as I never use drop box.

 

Thanx again Megan

Megan
Dropbox Staff

Hi @MikeOxley, if it's a shared folder, then these files exist in your account.

 

When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own copy of the folder within your account, and you need to have enough space available to do that.


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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