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I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T. on line when I look at my account it says:
I totally agree. I had not looked at the size of Dropbox, clearly I should have known I was not at 1T, I had turned on Selective sync thinking I was at 1T. After looking at Dropbox was when I went to the community. That was all I did and not with selective sync the folder is at 231 gig which still does not make sense.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Not sure if I responded to this did not even know that you could Ignore files. drop box is down to 224 gig now but that is wiht smart sync on. with smart sync off it should be at what 208 gig.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Thank you..
Hi, until yesterday I had 7 or 8 GB of storage space. I bought a new computer and when I downloaded dropbox it said I had only 2 GB and would I please buy more storage. I have no idea what is going on
You have almost certainly accidentally set up a new account rather than logged in to your old one.
Have a look at www.dropbox.com/events - does that show activity from before you bought the new computer and installed Dropbox?
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It does show the normal activity prior to the new computer.
Hey @Eamonn McDonagh, sorry to jump in, but could you let us know what exactly is reported in your account's plan tab in regards to your quota?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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All my own fault and all fixed now. because DB normally works so well I hadn't logged into my dropbox page for like *years* was thus a bit confused by what I was seeing. Thanks all and sorry to have wasted ppls time.
Hi there!
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