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DropBox not updating/syncing with 1Password

DropBox not updating/syncing with 1Password

Kinzy
New member | Level 2
Go to solution

i am using a stand alone version of 1Password....it syncs/updates perfectly with a dropbox file to my iMac

but it will now no longer update/sync with the same version of 1Password on my Macbook air 

 

i have gone through the trusted steps i have used successfully in the past

to delete data on 1Password and re-sync but that has not help

 

its dropbox file that i share with my partner 

and he uses an identical iMac and Macbook air ( both ,,same operating versions ) and has no problems with the update/syncing 

 

any thoughts // suggestions would be greatly appreciated 

 

 

1 Accepted Solution

Accepted Solutions

Kinzy
New member | Level 2
Go to solution

greetings Hannah

 

it seems the version of my dropbox app on my  Macbook Air was old and not functioning 

so i had to update my Mac operating system and then update the dropbox app 

 

after all of that it worked again without any problems

 

thankyuuu for your kindness to check in 

 

a warm smile

Kinzy 

View solution in original post

4 Replies 4

Mark
Super User II
Go to solution

What does Dropbox say if you mouse over its icon on the status bar? Are other files syncing correctly?


 


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Kinzy
New member | Level 2
Go to solution

greetings Mark

 

thankyuuu for getting back to me so quickly 

 

if you mean over the Dropbox  icon on the top of my screen on my computer that has so far not been updating

it now says indexing 2 files...Uploading 8 files 

 

on the other 3 computers,, the last files that i added 20 minutes ago synced immediately 

 

 

Hannah
Dropbox Staff
Go to solution

Hey @Kinzy, did the application finish syncing eventually?

 

Or is it still stuck on that same number of files?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Kinzy
New member | Level 2
Go to solution

greetings Hannah

 

it seems the version of my dropbox app on my  Macbook Air was old and not functioning 

so i had to update my Mac operating system and then update the dropbox app 

 

after all of that it worked again without any problems

 

thankyuuu for your kindness to check in 

 

a warm smile

Kinzy 

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  • User avatar
    Kinzy New member | Level 2
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    Hannah Dropbox Staff
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    Mark Super User II
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