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Dropbox non completa la sincronizzazione

Dropbox non completa la sincronizzazione

Daniele79
Explorer | Level 3

Buongiorno,

da qualche giorno dropbox è bloccato con la sincronizzazione e non capisco perché.

Pare cerchi di sincronizzare nuovamente tutti i file presenti nella mia cartella sul pc senza successo.

Non ho cambiato alcuna impostazione prima che accadesse il guaio.

 

Sicuramente ho creato qualche cartella e dei collegamenti all'interno di dropbox, ma lo avevo sempre fatto senza problemi.

Ho già provato a reinstallare ma senza successo.

 

Che posso tentare?

 

Grazie a chi vorrà rispondermi

Daniele

3 Replies 3

Jay
Dropbox Staff

Hi @Daniele79, thanks for bringing this to our attention.

 

What device and OS are you running? 

 

Could you also confirm the version of the Dropbox app by clicking the icon and opening the Preferences tab?

 

This will help me to assist further!

 

---

 

Ciao @Daniele79, grazie per aver portato questo alla nostra attenzione.

 

Quale dispositivo e sistema operativo utilizzi?

 

Potresti anche confermare la versione dell'app Dropbox facendo clic sull'icona e aprendo la scheda Preferenze?

 

Questo mi aiuterà ad assisterti ulteriormente!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Daniele79
Explorer | Level 3

PC with Windows 11.

 

V 181.4.5678

 

Thank you!

D.

Jay
Dropbox Staff

Thanks for the info, just to clarify, could you attach a screenshot showing the window of the Dropbox desktop application when it's open (while blurring out any personal filenames)?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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