Forum Discussion

danny81's avatar
danny81
Explorer | Level 3
3 years ago

File sync failure: alerts and best practises

A few days ago, I was working on a file (some computer code) on my laptop at home which is synced to my Dropbox. I then opened the same file later on my office computer which is also synced with my D...
desktop
sync
windows
Rbarkett's avatar
Rbarkett
New member | Level 2
3 years ago
I made changes on office computer and they did not show up on Dropbox my laptop.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Rbarkett, welcome to our Community! 

 

The first thing we need to identify is if both of the devices are syncing, as they should.

 

Can you check the syncing status on both of them, and let me know what you find? Feel free to also have a look at this Help Center article. 

 

Also, are you able to see these changes when you visit your account online? 

 

Keep me posted!

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