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Folders that I created don't have me as the owner.

Folders that I created don't have me as the owner.

Lisala
New member | Level 2

Hi - I have noticed that a few folders I created and shared with others (giving them edit access) does not have me listed as the folder owner and therefore is not letting me manage access to that folder (I want to remove some people). How do I fix this? 

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Dropbox cannot change a folder owner unless its done via the website. Its simply not possible. You can go back via emails to see who set it up, or, possibly via www.dropbox.com/events

 

You can delete the folder yes - simply leave or remove it from share when setting up new one. 


 


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:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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View solution in original post

3 Replies 3

Mark
Super User II

Whoever is the owner of the folder needs to give you access to it. 

 

Or if there are none listed you need to set up a new one. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Lisala
New member | Level 2

I created the folder and should be the owner - but I am not listed as such. This has happened on 2 of the folders I created and then shared to others. Is this a glitch in their software? Can I still delete the old folder if I move the files to a new folder? 

Mark
Super User II

Dropbox cannot change a folder owner unless its done via the website. Its simply not possible. You can go back via emails to see who set it up, or, possibly via www.dropbox.com/events

 

You can delete the folder yes - simply leave or remove it from share when setting up new one. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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  • User avatar
    Mark Super User II
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    Lisala New member | Level 2
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