Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I'm using headless dropboxd on an up-to-date Debian Linux system:
~/dropbox.py version
Dropbox daemon version: 163.4.5456
Dropbox command-line interface version: 2020.03.04
It successfully downloaded over 200k files, and 350GB worth of data. However, it's now stuck on the last 18 files:
~/dropbox.py status
Syncing 18 files
Downloading 18 files...
No matter how many times I restart the daemon (or whole box), this number never goes down.
The only way I was able to find what these files are is one by one, using 'dropbox.py ls', and seeing the teal rather than green colour.
Digging into directories that were teal, I would eventually come to a directory with all files green. I could then compared on Dropbox web gui, and find a file that's there, but missing in Linux dir.
One example was a 37KB png file.
So I tried this:
Then, instantly, the sync count dropped by one, and the file was there.
So, in short:
1. How can I find why these 18 files are never syncing? The png file I mentioned, as an example, was not copyrighted or corrupt.
2. How can I find *which* files automatically (without hacking my on Python)?
Just to update - while I still don't understand the reason some files aren't downloading, I found a faster way to find them.
I can use "rclone lsf -R dropbox:/", which is a recursive list of all files remotely.
Then I can just compare that to the locally synced list.
As it turned out, I didn't really need any of those files, so I deleted them from dropbox, and the Linux client now says it's up to date.
Hi @marcosscriven,
The problem you're reporting is an old issue already. Even bigger issue is fact that nobody from Dropbox development take care. Seems like multi-platform support is not a priority anymore. There where always some features supported on one platform, but unsupported on other (or with restricted support). Until recently the different level of support didn't break syncing process, at least. In recent application versions conflicting changes seems to be introduced which violate syncing process. There are application attributes supported only by one or another application version/platform and confuse one or all others - definite conceptual bug. That's it... 😡 unfortunately. Take a look here.
Good luck to all of us.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!