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Forum Discussion
I don't see the option to unshare a folder, even though I'm the owner
I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself f...
See above - There are more people complaining on the same issue....
Dropbox - you hava a bug!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey ilanalter, keep in mind that you won’t be able to unshare a folder if:
The folder contains shared folders or if the folder is inside another shared folder.
Have you checked for the first? If so, would you mind sending us a screenshot of the folders inside, just to check if there are any shared-folder, two-people icons there?
WOW
I am an using Dropbox for years and I did millions of share and unshare....
The folder DOES NOT contain shared folders and the folder DOES NOT inside another shared folder.
I opened a directory
I sherd it
I put files and directories in it
now I cannot unshare it.
I even opened a new directory and did all the process again - same issue
I have the exact same problem here. Should I make a separate support request or is there a more expeditious way to bump this up to 'bug' status?
I also have the same problem 😞
Unshare option is not shown...
Maybe Dropbox need to reset something.
Some code doesn't work obviously....
- Hannah
Hey ilanalter, in order to investigate this further, can we send you an email to the address you're using here on the Community?
As for you Merijn G.1 and JSLK- , keep in mind that you won’t be able to unshare a folder if:
- The folder contains shared folders
- The folder is inside another shared folder
Could one of these be the case for you as well?
I think I see the problem. I want to unshare two folders. One contains a shared folder and the other one is the shared folder it contains. As you state it I can't unshare one without unsharing the other first. Is there a way to break this stalemate?
- Hannah
Hey Merijn G.1, thanks for the update; glad we found the culprit here.
I'm afraid though, that if one of them is not moved to a different location, so they're no longer nested, you won't be able to unshare them.
Yes - you can send an email
I did a test....
I have an EMPTY folder which I cannot unshare
on the same level - I have another empty folder which I can unshare
YOU HAVE A BUG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The folder is empty.
The folder is in toplevel.
But no "UNSHARED LINK".... there most be an code error.
Hi Nancy
Yes - the unshare link is not there. The folder is at toplevel and empty and I'm the owner and only member.
NO ERROR CODE
Sorry no, here it is
Here it is!
- Megan
Hey JSLK-, let me say that I appreciate your patience on this!
Another thing that I can think of is if you used to have another shared folder inside the FinanceHelp at some point.
You can check your sharing tab here, and check if there are any old folders that show up there. If there are, can you add it/them back and let me know where it/they can be located? Do you see anything inside 'FinanceHelp'?
Surely the folder had some file in the past - but they are all removed. So now - its empty.
As seen - only me, as owner. Else completly empty..
The seetings option I get - is the one I already have uploaded - and that is missing the "unshare link".
Deleting the folder is just removing me as member. The folder is still there, as shown belowe.
There is clearly an error - please correct!
Yes - just sent to the account email - I have access to the inbox.
