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I'm on Ubuntu 22.04. My files are not syncing!

I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

Hello, I installed headless Dropbox on Ubuntu 22.04, but my files are not being backed up.

 

I keep refreshing the web app, but I don't see my files there.

 

Any ideas?

1 Accepted Solution

Accepted Solutions

Re: I'm on Ubuntu 22.04. My files are not syncing!

Jay
Dropboxer

Are you certain that you're signed into the same email used in the app and on the Dropbox site?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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8 Replies 8

Re: I'm on Ubuntu 22.04. My files are not syncing!

Jay
Dropboxer

Hi @sintj, thanks for bringing this to our attention.

 

What is the current status of the app when to query it?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Re: I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

Hello @Jay,

 

dropbox status prints:
Up to date

 

Regards,

sintj

Re: I'm on Ubuntu 22.04. My files are not syncing!

Jay
Dropboxer

Are you certain that you're signed into the same email used in the app and on the Dropbox site?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

@Jay, I am not sure how to connect my app to the Dropbox account. Not sure if I did that. How do I do that?

Re: I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

I think I connected the app to my account. How do I check if it is connected?

Re: I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

That's OK, the app syncs normally.

Re: I'm on Ubuntu 22.04. My files are not syncing!

Jay
Dropboxer

No worries, glad to hear you were able to resolve the issue on your end. If you need any further assistance in the future, please let me know.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: I'm on Ubuntu 22.04. My files are not syncing!

sintj
New member | Level 2

Enjoy your week Jay, too!

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