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I removed members but folder is still shown as shared. Why?

I removed members but folder is still shown as shared. Why?

spaul
Explorer | Level 4
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I have removed all the members from a folder which was shared before. Even after removing all the members the folder still is treated as a shared folder. The share folder icon is still there. If I want to share a parent it gives an error message : This folder can only be shared as a link because it contains a shared folder. I think this issue need to be fixed. 

34 Replies 34

Jay
Dropbox Staff
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Hi @wn_024, what options do you get when you view the share options?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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wn_024
New member | Level 2
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it only shows share it as a link

Megan
Dropbox Staff
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Hey @wn_024, sorry to jump in here! 

 

Would you be able to follow the aforementioned steps, and send me a screenshot of what you see on your end? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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dfscott12
Explorer | Level 3
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I cannot remove myself from the folder, when I open the tab to show "who can access", it says owner next to my name and will not let me change it. 

 

The unshare option is still not showing up as an options.

Hannah
Dropbox Staff
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Hey @dfscott12, how are you today?

 

If you're the owner of the folder, you won't be able to remove your own access.

 

If you want, you can make someone else the owner, by clicking on the dropdown next to their name and choosing 'make owner'.

 

Once they're the owner, they will be able to remove your access.

 

Otherwise, if you want everyone to lose access to the shared folder, you can just unshare it.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    dfscott12 Explorer | Level 3
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    Megan Dropbox Staff
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    wn_024 New member | Level 2
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    Jay Dropbox Staff
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