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Hi,
thanks for your great product!
I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me:
I have given Dropbox permission to install unknown apps. Everything worked fine!
However, a few days ago, I had to upgrade Android(security patch level 2020-05-01). Dropbox was upgraded as well (now on 188.2.6). If I now click on .apk file, I get the following error:
Unable to Send
Your account admin has placed restrictions on sending files of certain types.
See attched image.
Please advice!
Thanks, Steven de Brouwer
PS Exporting the .apk file to local storage, and opening the file from there works fine. So the .apk file itself is oke.
Anybody?
Hi there @StevenDeB, thanks for reaching out to us and sorry for the late reply.
I just wanted to check with you first if the Dropbox mobile app still has all the relevant permissions given on your Android? Also, do you have any other pending OS updates?
Let me know what you find, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi, @Lusil ,
thanks for replying!
Yes, I think the Dropbox app still has all the permissions. Specifically, it has the permission 'install unknown apps' (translating from dutch here) (Settings > Apps > Dropbox). For other permissions, it is allowed 'storage', and denied 'camera' and 'contacts' (which seems okay to me).
If you can point me where to look for other permissions, please advice!
I do not see any other OS updates pending. And just to be sure, restarting my phone did not help.
Thanks, and cheers,
Steven
It does sound like you've got the permission set accordingly, @StevenDeB.
You can check out this thread too, where others have previously expressed similar concerns, and I'll also leave this discussion open in case any other like-minded users have additional input on the matter.
In the meantime, let me know of any updates. Thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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