About Lusil

You can check the email address that's connected to your Community account by directly clicking on this link to your General page or by manually navigating there by: Clicking on the Dropbox logo on the top left corner of this page. Clicking on your avatar that's on the top right corner of your screen.  Selecting Settings from the drop-down menu.  The first tab that appears should be your General tab which should show you which email is associated to your account.  Let me know how it goes, @WileyMarketing!   ... View more

Hey there @John1948,  I just wanted to let you know that I was able to locate your communication that you have with a member of my team and have made sure to pass your comments along to them.  As soon as they have more info on the matter, they'll get back to you with the next relevant steps. Thanks in advance for your patience and cooperation!  ... View more

Thanks for letting me know, @Nancy D S. Could you also try reinstalling the desktop app (77.4.131)? Maybe that will do the trick.  To reinstall the app, first make sure that you've saved and quit all apps that access files in your Dropbox folder and then: Stop the desktop app from running (by selecting Quit from the Dropbox icon that's next to your computer's clock). Uninstall the desktop app.  Reboot your computer once the uninstallation is complete. Download and install the newest version of the desktop app.  Let me know of any updates!  ... View more

Hi there @Allison33,  If you only want to share the contents that are inside an individual folder, just share the folder following the steps outlined here. Users won't have access to your Dropbox account beyond the folder that you share with them.  Let me know if I've misunderstood your concern or if you have any other questions! ... View more

Thanks for getting back to me, @fleamour. Initially, please note that we are constantly creating and exploring new products and some of these products are still in development, which may be released in our beta versions. Y ou can find more info about this in this article .  Additionally, please bear in mind that in order to use the desktop app on a Linux OS, it needs to meet the minimum requirements mentioned - namely, Ubuntu 14.04 or higher, Fedora 21 or higher. However, if  you’d like to run the Dropbox app “headless” (using the command line only), you'll only need the Dropbox app essential requirements. I hope this information helps to some extent! ... View more

Thanks for letting me know, @alitchfi. Glad to hear that your concern was resolved in the end.  If you have any other questions in the future, don't hesitate to give us a nudge. In the meantime, have a wonderful day ahead! ... View more

As I'd like to help you further on this and to ensure troubleshooting, I've sent you a ticket to the email address associated with your Community profile. Please check your inbox for my latest message and we'll take it from there.  Looking forward to hearing back from you, @WileyMarketing! ... View more

Hey there @fleamour,  As a first step, could you please clarify for me if your OS fulfills the essential requirements and has the relevant environment to run the desktop app? Let me know what you find! ... View more