About Lusil

Hey @Abssauce!   If you’re having trouble uploading all of them to the mobile app , I’d recommend uploading in smaller batches. However, if these photos are in your camera roll folder, as @Marisha mentions, you can use camera uploads .    Let us know how it goes!  ... View more

Hi there @RJ1017!   You can find the email address associated with your Dropbox account through the following:   The desktop app: Click the Dropbox icon in your system tray or menu bar . Click the gear icon on the Notifications panel. Select Preferences... Click the General tab. You'll see the email address for your Dropbox account there.   The mobile app: Open the Dropbox app. On iOS: Tap the person icon.  On Android: Tap the Menu button on your phone, then tap Settings . You'll see the email address for your Dropbox account at the top of the list. The website: 1. Sign in to dropbox.com . 2. Navigate to your avatar on the top right cornet of your screen. 3. Select Settings on the drop-down menu.  4. You should be able to see the email address under the General tab.    If all these come do a dead end, since you’re posting on the Forum, could the details you use to login in here be the same as those of your Dropbox account?    Let me know of any updates!  ... View more

Hi there @Calves!   Hmm, if you’re not subscribed to a Business plan (in this case, you could connect your personal and work account ), what you could do is sign in via the mobile app with the account that you use the most, and access the other account via the mobile’s web browser. You can find more info about accessing your Dropbox account via your mobile device here .     Hope this helped to some extent! ... View more

Hi there @KimF1!   The camera uploads feature uploads photos from your Camera Roll folder and screenshots. If you’d like to upload photos from another folder on your mobile device, you can always manually upload them .    I hope this helped to some extent.  ... View more

Hey @tclement!   If you’ve paired a different personal account other than the one you were looking to connect and you’re trying to disconnect it, then I’d recommend having a look at this link .   If I’ve misunderstood your concern, let me know. Cheers!  ... View more

Hey there @Mahendran! Initially, thanks for troubleshooting this along with @Elixir and for the screenshot here - definitely paints a clearer image of your concern.    I just wanted to let you know that I was able to locate your open request from my side and I’ve made sure to get back to you via email there, due to account-specific info that may be required to further investigate. Please check your inbox for my latest message.    Cheers!  ... View more

Hey there @Juni!   Could it be that you’re referring to the mobile app ? In this case, please note that the app allows you to access your entire Dropbox on-the-go and browse and view files directly .   If you’re still experiencing some trouble with this, could you please provide a bit more info on the issue you’re experiencing so as to have a better understanding?   Thanks in advance!  ... View more

Hey @Mathew Z.!   Currently, there isn’t a way to disable comments for files under a folder in one go, but y ou can disable comments for files as outlined here . Nonetheless, I’d be more than happy to pass your comments along to the dev team for future consideration.    If you have any other questions or feedback you’d like me to forward, don’t hesitate to get back to us. Cheers!  ... View more

Hey there, @Aleck-Talus!   Could you please provide a bit more info on the matter? Are you receiving an error? What does your Dropbox icon read when you hover over it? Any screenshot (omitting personal info) illustrating your concern would be much appreciated so as to have a better understanding.    Thanks in advance!  ... View more

Hi there @rholdaway!   Initially, I’d kindly recommend refraining from carrying out a registry cleanup, as it could cause damage to the device.    In the mean time, what I’d suggest is to have a look at this post by @Jane, which gives more info on your concern, and provides steps on potentially tackling it.    Hope this helps to some extent!  ... View more