About Lusil

Hey @Rosaluc, to export your video in an iOS device: Locate the file you want to export and tap on the ellipsis (…). Select Export . In the lower row, tap Save video. I hope this helps!  ... View more

Hey Wendy.    As a first step, have a look at your events page to see more info on what’s occurred to content in your account.    Also, please ensure that you’re looking at the same Dropbox account that’s associated with the email address on all platforms? You can check this by: Website - your General tab in your Settings . Dropbox desktop app - Dropbox icon > gear icon > Preferences > Account tab . Dropbox mobile app - Account tab (iOS) or Settings (Android). If you don’t find anything relevant, could you please send me a screenshot (excluding personal info) of the error message that you’re seeing?    Thanks in advance! ... View more

No problem, @Simone11.    As mentioned previously, I’ve gone ahead and sent you an email directly to the email address associated with your Forum profile, so please check your inbox for my latest message.    Cheers!  ... View more

Apologies for the confusion, @Beatrise. In my first paragraph I specify that currently we don’t offer support in the Russian language, since you wrote in Russian in your first reply.    In any case, have a look at what I propose as a first step and if you continue to look into this matter through a web search, let me know if you find anything.  ... View more

Thanks for letting me know, @Andre C.3.    Hmm. In order to have a more in-depth look into this with you, I’ve sent you an email to the email address associated with your Forum profile, due to account-specific info that’s required. Please check your inbox for my latest message.    Cheers! ... View more

No problem, @f1rstmistake!    I’ve sent you an email to the email address associated with your Forum profile, so please check your inbox for my latest message and we’ll take it from there.    Cheers!  ... View more

Hi @niceeadmin!   Initially, you can find out more info about the plans available in this article , as well as this link .    Furthermore, if you’d like to find out more info about charges and which ones are associated with the account(s), you can do so through the “look up a credit or debit card purchase” tool .     Hope this helps! ... View more

Hey there, @snchohan.    From what I understand, you’re trying to move content from one location to another in your Dropbox account, is that right?   If you are, and you have the desktop app installed, you can move folders and files around through there, since the Dropbox folder is just like any other folder on your computer, so any action you perform should be the same as any other operation on your device.  You can also move folders around through the website and the mobile app as outlined in this thread .    Let me know if you’d like any further assistance with this! ... View more