Installed on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox

[richant]

Installed dropbox on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox

Looks like a .dropbox.cache folder a level above the normal dropbox folder

This creates a problem when I open the files on the new windows 11 PC - my CAD program can no longer find the files as the path has changed and would have to manually relocate all the file again.

The folder path was C:/Users/name/Dropbox on the previous windows 10 PC.

I'm still using the win10 PC and it keeps files synced between the two.

Is there a way to reinstall dropbox on the windows 11 machine so it doesn't have the double dropbox folder structure?

[Jay]

Hi @richant, thanks for bringing this to our attention.

Did you use the default installation options for the app when installing it?

This will help me to assist further!

[richant]

In preferences is shows dropbox folder location as C:/Users/name/Dropbox/Dropbox

If I try and change it to level above it just says dropbox already installed in this location

[richant]

Yes I think I did. Cant remember specifying a custom location on install

[Jay]

When you try and move the folder, could you try moving it to  C:/Users/name/, as this will then create the Dropbox folder name itself?

[richant]

Yeah tried that and it just says dropbox already installed in this location

[Jay]

Could you try moving the Dropbox folder to another location entirely, let the move complete entirely, and then see what's left in the C:/Users/name/Dropbox location?