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Re: Job reached maximum retry attempts

Job reached maximum retry attempts

jolkadre
Explorer | Level 4
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When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". 

 

How I can fix it?

93 Replies 93

gcorvin
Helpful | Level 6
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Hi Again,

I may be responding to the wrong person, but I seem to be getting the error when I have the "new" gmail UI, but goes away when I go back to the "classic" interface (which I suspect most people are still using).  


@Walter wrote:

Thanks for kindly updating me on the matter - sorry to hear this persists for you @gcorvin

 

As I see you are in direct communication with a higher level of technicians via ticket, the best route here would be to get back to them directly through the same email chain when you get the chance to reproduce the behavior at hand ( as this would greatly help our investigation). 

 

In order to expedite matters, I raised your support priority internally & I’ve notified our team specialist on your comments here as well. Please reply to them with all the relevant information so we can have a more in-depth look into this and hopefully reach a resolution.

 

Thank you and enjoy the rest of your day!


 

Ed
Dropbox Staff
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Hey @gcorvin

 

The new gmail UI is in Beta - I actually have issues with some integrations and even calendar replies in the new UI. I have reported this to Google - might have to do with the way the new UI is working. It's prob something that will be resolved in the next couple of weeks on their end (I'm back to the old UI for now 😞 )




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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fbfb016
Explorer | Level 4
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help

gcorvin
Helpful | Level 6
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Good point. I’ve noticed a few other glitches with the new gmail UI. We guess it’s back to the classic view for now!
Need more support?