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My file takes too long to upload

My file takes too long to upload

Ckc2829
New member | Level 2
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I have a Apple's iMovie file to be uploaded to Dropbox. The uploading status never changes for hours? Pls help..

1 Accepted Solution

Accepted Solutions

Jane
Dropbox Staff
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Hey Ckc2829, as I can see on my end that you’ve also reached out to us via email, I’ve made sure to reply to your open support request. This way, I’ll be able to have a closer look & (if necessary), submit the issue you're facing to a team specialist for further review. You may have a look at your inbox for my latest message whenever you get a chance. 
 
Thanks again for posting us on our Community & enjoy the rest of your day until we talk again!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

3 Replies 3

Jane
Dropbox Staff
Go to solution
Hey Ckc2829, as I can see on my end that you’ve also reached out to us via email, I’ve made sure to reply to your open support request. This way, I’ll be able to have a closer look & (if necessary), submit the issue you're facing to a team specialist for further review. You may have a look at your inbox for my latest message whenever you get a chance. 
 
Thanks again for posting us on our Community & enjoy the rest of your day until we talk again!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

frustrateduser123
New member | Level 2
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APPLE IPHONE VID TAKING TOO LONG TO UPLOAD FROM MY PHONE TO DROPBOX. WHY????? HELP!

Jay
Dropbox Staff
Go to solution

Hi @frustrateduser123, are you connected to a stable WiFi network, or via cellular data?

 

Are you using the camera upload feature, or manual uploads on the mobile app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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