Option to create QR Code is missing

[support_rgh]

Hello, 

A few weeks ago I created PNG photos with QR codes directly from the folders I wanted to share om dropbox.com. Today I tried to do the same and the option to create and download a QR code is gone...How can I fix it?

[Hannah]

Hey @support_rgh, thanks for reaching out to our Community.

Are you seeing the same behavior if you try creating a QR code from a different browser or private browsing window?

Keep me posted.

[support_rgh]

I have not tried with a private browsing window, but I'll try now.

[Mark]

I also cannot do it 😞

[support_rgh]

Tried on a private browsing and it's not working.

[support_rgh]

Must be a glitch. It worked last month and now the option is gone. 

[Sam DBX · Accepted solution]

Hey everyone, here's an important update on the topic ⛳

We ran the QR Codes on Web experiment, but after careful consideration, we've decided to remove this feature.

We appreciate all of your feedback so far, and if you have any questions or thoughts, feel free to share them with us.

Thank you,

Sam

[ErwanSixSixSix]

Hey Sam, I am wondering whether Dropbox decided to reinstate the QR code feature back in the function. This QR code is very useful for sharing easily for the invitees to just snap and enter the link easily. Some organizations do not allow internet access in their workplaces. Hence having the QR code, they can view the files using their mobile phones. Hope to hear some updates, please. Thanks!

[Sam DBX]

Hey @ErwanSixSixSix, thanks for sharing your thoughts. Right now, we don't have any new info on this, but I'll make sure to pass along your feedback to our team.

We'll keep you updated if anything changes.

Thank you!

Sam

[lstromness]

Why? Will it be added back in the future? This was super helpful