Synchronization & Dropbox-folder visible in Finder/Favorites

[Marike P.]

Dropbox doesn't sync. anymore and the dropbox-folder isn't visble in Finder/Favourits anymore.

What should I do?

[Walter]

Hi there @Marike P., sorry to hear about this.

If you've ensured that the Dropbox desktop app is running on your computer, can you please send us a screenshot of the app's exact status and version as shown in your menu bar?

Thanks so much!

[Marike P.]

Printscreen attached

[Walter · Accepted solution]

Thanks for the screenshot @Marike P. - much appreciated.

I can't tell if this is the latest stable version of the app or a previous build; could you ensure you're running the most recent one from this page?

Also, what's your device's exact OS? Have you tried dragging your Dropbox Folder back to your Finder's favorites? If so, what were the results? 

[Marike P.]

Apparently I deleted the dropbox-folder from Finder/Favourits. It's OK now 🙂

[Walter]

Glad to hear it's sorted now @Marike P.

Take care and see you around the Community!