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When someone open my link gets this notice.
But when i open someone else's link i get this one. Both of them are include multiple files so i know they both are folders. How can i make it look like this? Thank you
Hi @bbbb4! The subtle difference in messaging here has to do with a migration we're doing on the Dropbox side to our link model (you can read about the details here)
The first message is from the new link model, and the latter is from the legacy version. It sounds like you have a preference for the legacy version's messaging - can you tell me more about why you'd prefer that one for your shared links? Thank you!
Hey @bbbb4, thanks for reaching out to us.
I'm afraid these kinds of messages are automated, so there's no way to alter them.
I will however, pass your feedback along to our team about this.
If you need anything else, please let us know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Is it possible that the link was created different way?
Hi @bbbb4, what plan are you currently on? Is it possible that the other user has a Dropbox Business team?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes, other user has a paid membership but idk which one. I don't have any paid membership yet but i will get soon. Do you think i have to change a setting or do something after i get the membership to get that massage?
Hey @bbbb4 - sorry to jump in here, but could you clarify if the other user is using an individual Dropbox subscription or if they're part of a Dropbox for Teams account?
This might be the reason you're getting different behavior when it comes to shared links.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Sorry, i can't learn that. Probably individual Dropbox subscription
Another question. The links i created don't change after i change my subscription plan or i change my name and lastname right ? Like they stay same right ?
When you upgrade your plan, your shared links won't change, or if you change your name.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @bbbb4! The subtle difference in messaging here has to do with a migration we're doing on the Dropbox side to our link model (you can read about the details here)
The first message is from the new link model, and the latter is from the legacy version. It sounds like you have a preference for the legacy version's messaging - can you tell me more about why you'd prefer that one for your shared links? Thank you!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!