Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?
@Mollymolly wrote:
I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?
Dropbox doesn't have an Outbox so I'm assuming you're referring to your own mail client. Dropbox wouldn't have anything to do with the sending of the email if you're using your own mail client. You would need to check your mail client or mail provider to see what the problem is.
If that's not the case, you'll need to describe the exact process you're going through so we'll better understand the issue.
@Mollymolly wrote:
I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?
Dropbox doesn't have an Outbox so I'm assuming you're referring to your own mail client. Dropbox wouldn't have anything to do with the sending of the email if you're using your own mail client. You would need to check your mail client or mail provider to see what the problem is.
If that's not the case, you'll need to describe the exact process you're going through so we'll better understand the issue.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!