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User's Guide for Dropbox

User's Guide for Dropbox

Warren J.
Helpful | Level 5

The title says it all. I don't understand Dropbox. I don't understand why they keep sending me messages that I don't understand, and I would be happier if they never wrote to me. To me, Dropbox is a place where I can put things in and take things out. That's all. However, Im sure that my confusion would be alleviated if I had a User's Manual. Is there such a thing?

 

One last thing: I am not fearful of AI. If the AI I am constantly exposed to on the Internet is an indication of its current state of development, I have no fears. In other words, I want to talk to people, real human beings,  not machines. Is that possible?

 

(Mon Apr 24, 2023; 2:34 PM)

4 Replies 4

lilyplants3
Explorer | Level 4

I'd like to see the User's Guide for Dropbox.

Where is it?

Warren J.
Helpful | Level 5

I'm more confused than ever. My question has been answered with a question. Elsewhere, I'm asked if I need more support. More support? I haven't gotten ANY support. The support system for Dropbox users's is even worse than I had thought, and that was pretty bad.

 

I had thought that  my question was pretty simple, but let me restate my needs. Is there a Dropbox user guide? If there is, how can I obtain it?

 

Since even this extremely simple question has not been answered, it seems silly to ask for more, but let me try. ARE THERE ANY HUMAN BEINGS I CAN TALK TO ABOUT MY DROPBOX NEEDS/PROBLEMS?  IF SO, WHAT IS THE TELEPHONE NJMBER?

 

(Mon Apr 24, 2023; 8:00 PM)

Warren J.
Helpful | Level 5

Don't expect to receive an answer from Dropbox, but I have found that such guides do exist, and I have now printed, but not yet read, two of them. Seehttps://www.google.com/search?client=opera&q=Does+Dropbox+have+a+user%27s+guide%3F&sourceid=opera&ie...

for more imformation

 

You'd think that Dropbox could have told us this.(Mon Apr 24, 2023; 8:44 : )

Hannah
Dropbox Staff

Hey @Warren J. thanks for taking the time to reach out to us.

 

Since this is a public forum, any Dropbox user can access your post, hence the reply you got above.

 

We do appreciate your feedback here and rest assured that your comments have been passed along to our team.

 

That being said, is there something specific you'd like assistance with? 

 

We'll be happy to help as best we can!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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