Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
We have a dropbox familyplan. If I share folder "A" with user "Alex" and folder "B" with user "Brian" then both "Alex" and "Brian" gets notifications if I make a change in folder "A". Usually it's no big deal, but now we have to plan a surprise for "Brian", and the idea was to use folder "A" to gather photos and videos for a presentation, but there won't be much surprise if "Brian" gets notifications.
Hi there, @MortenKrogholm, I'd be more than happy to help!
We definitely don't want this surprise ruined, so let's see what we can find.
You mentioned that you're part of a Family plan. Is it possible that the folders you're sharing, are already within the Dropbox Family room folder?
Keep me posted, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hello Megan,
Sadly the folders are not in the family room, as it would make more sense
Hey @MortenKrogholm, sorry to jump in here!
Can you click on the "share" button on the folder and then on the "who can access" option on both folders, to double-check that the sharing permissions are correct?
If they are, can you send us a screenshot of one of the notifications that Brian receives, when you update folder "A"?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!