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I upgraded last version of DB on a 12.6.2 Monterey
I had my "Libreria di Foto.photoslibrary" in dropbox folder, after the upgrade this folder wasn't accessible, neither sincable ...
had anyone the same problem?
thanks
Paolo
Hi @erpaolo77, thanks for bringing this to our attention.
As it sounds like you're on the new version of the Dropbox app for Mac OS, Apple no longer allows Photos Library to be stored over cloud-storage services.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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The official Photos library will be moved to your local directory, if it hasn't already. Regarding the syncing of other files, are these in random locations or is specific folders?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for your replay,
Once synced I moved the photolibray in local folder by my self and it works.
About syncing problem: it happens on random folders, but files and folders are in right location, it just re-sync every time a lot of stuff even if it didn't change.
Tell me if I can export some kind of log or report for helping you to understand.
P.
Hi Paolo! I hope you’re doing well.
Are you seeing the same number of files trying to sync every time you open your Dropbox app? Feel free to send me a screenshot of what you see when clicking on the small Dropbox icon in your menu bar, and I can also have a look.
Besides that, what’s the current app version of your Dropbox app? You can locate this by hovering over the same Dropbox icon on the top part of your screen.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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