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This issue is very recent, and happened a couple of days ago when I noticed that I was not able to build certain formulas in my Excel files shared in Dropbox. When I start to build a formula (usually with the "=" sign), and then try to pull a number or data from another sheet within the same file, the cell where I want the result will be empty, and the result of the formula will appear on the sheet where I wanted to pull my data from.
Not sure if I have been clear with my issue, but bottom line is that I am not able to work formulas on Excel files shared on my Dropbox. I tried by moving the same file from Dropbox to my hard drive, and there it worked without any issues. Same thing happens when I open a new Excel file (without saving it).
My Dropbox version is 23.3.15 and shows up to date.
Hey JSEURO,
Thanks for getting in touch on Community, please let me clarify!
Just as an initial troubleshooting step, I would advise you to downgrade to the latest stable build.
Secondly, please note that the external location referenced within an Excel is a link to your HD drive, so when your workbook is downloaded onto another's computer, the locations that your formula points to are no longer there. The link in the workbook is looking for a specific place, for example "/JaneMacBookPro/Jane/File", and that location is no longer accessible from a different computer.
Hope this helps you clarify!
If you need to ask anything else about it, please reply to this post, I'd be glad to follow-up.
Kind regards,
JaneA
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hey JSEURO,
Thanks for getting in touch on Community, please let me clarify!
Just as an initial troubleshooting step, I would advise you to downgrade to the latest stable build.
Secondly, please note that the external location referenced within an Excel is a link to your HD drive, so when your workbook is downloaded onto another's computer, the locations that your formula points to are no longer there. The link in the workbook is looking for a specific place, for example "/JaneMacBookPro/Jane/File", and that location is no longer accessible from a different computer.
Hope this helps you clarify!
If you need to ask anything else about it, please reply to this post, I'd be glad to follow-up.
Kind regards,
JaneA
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Thank you for this!
I was looking everywhere for this solution.
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Same thing happens to me but with version 23.4.18.
Downgrading to the latest stable build has not solved my problem.
Hi Drongo13. Thank you for the info.
I did exactly what you mention, a couple of weeks ago, and it worked. But recently Dropbox released a new version that does nor work, and since it is a "Stable Version", you cannot downgrade to the 22 version, since it will update again.
FYI: This morning I noticed a more recent version of Dropbox, 23.4.19, and it seems that the Excel files are working propoerly.
I will try and keep an update.
@JSEURO - thank you for this.
I just checked mine and it seems that DB is automatically applying the updates, and cant downgrade any more.
Mine is also on 23. 4.19 and seems to working all ok now.
Will update if anything looks/operates out of character.
Thanks again
Hi there!
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