WeVideo imports not importing

[johnny32]

So, in WeVideo I have tried to upload things through the website and when they upload they just turn black, not uploading and in the upload processing area it says %0. So on my phone, I get the wevideo app and try and upload things from my phone to wevideo and now it says my videos are failing to upload, and I need to edit a video. What do I do?

[Hannah · Accepted solution]

Hey @johnny32, thanks for reaching out to the Dropbox Community and happy new year!

Can you please clarify how Dropbox comes into play here?

Are you trying to import files from Dropbox to WeVideo?

If you're using the Dropbox website, can you try from a different browser or a private browsing window, to see if that helps?

Keep me posted.

[johnny32]

It works now, Thank you