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Why am I asked to migrate my dropbox data? What does this mean?

Why am I asked to migrate my dropbox data? What does this mean?

CatherineElaine
Explorer | Level 3

   Hello All,

   I have been using basic dropbox for free for years. I only use it to archive data. Now I have goten messages fom dropbox telling me my dropbox data wil be migrated. I have no ideawhatis happening. Can you please give me more information on this? Also, today dropbox informed me that I am losing my dropbox plus staus tomorrow.But I never agreed to Dopbox Plus! What is going on! Catherine

2 Replies 2

CatherineElaine
Explorer | Level 3

  Urgent help sought - I got a notification that as of tomorrow, my Dropbox Plus will be discontinued. However I never agreed toDropbox Plus.For many years, I have only used Dropbox to archive data. I have never felt comfortable using dropbox and I have no friends who use dropbox a lot. So we are mystified as to what to do. I would email dropbox support if I had an email. I must migrate all my data from dropbox and have no idea how to do this. I am now in a village in turkey where there is no technical support for computer problems available.Please help!!!Catherine Elaine

Jay
Dropbox Staff

Hi @CatherineElaine, thanks for bringing this to our attention.

 

Could you clarify exactly what message you're receiving?

 

A screenshot of this, while hiding any personal info, would be great.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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