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Re: local file cannot sync to Dropbox. Occured Windows event log ID 281

local file cannot sync to Dropbox. Occured Windows event log ID 281

TurtleDoor
Explorer | Level 3

I'm using Dropbox for Windows 10 Ver 163.4.5456

When my PC runs screen saver, sometimes local file cannot sync to Dropbox.
A Windows event was recorded prior to the loss of sync:
- Log Name: Application
- Source: DbxSvc
- Event ID: 281
- Task Category: (4)
- Level: Error

Is this event the reason to lost syncing?
Is there a way to prevent lost syncing?

12 Replies 12

Megan
Dropbox Staff

Hi @TurtleDoor, can I send you a ticket, in order for us to have a closer look into this? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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TurtleDoor
Explorer | Level 3

@Megan , would you tell me about "a ticket" ? 

Please send me what you are doing for this case.

 

Nancy
Dropbox Staff

Hi again, @TurtleDoor!

 

I’ve opened a ticket/email for you and sent it over to the email address that’s linked to your Community profile here. 

 

Please reply back to it, when possible, and we’ll have a closer look into this.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Need more support?