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I'm using Dropbox for Windows 10 Ver 163.4.5456
When my PC runs screen saver, sometimes local file cannot sync to Dropbox.
A Windows event was recorded prior to the loss of sync:
- Log Name: Application
- Source: DbxSvc
- Event ID: 281
- Task Category: (4)
- Level: Error
Is this event the reason to lost syncing?
Is there a way to prevent lost syncing?
Hi @TurtleDoor, can I send you a ticket, in order for us to have a closer look into this?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi again, @TurtleDoor!
I’ve opened a ticket/email for you and sent it over to the email address that’s linked to your Community profile here.
Please reply back to it, when possible, and we’ll have a closer look into this.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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