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uploading existing folders on mobile app

uploading existing folders on mobile app

savk
Explorer | Level 3

i have all of my photos organized into albums on my iphone. i was able to backup all of my photos through dropbox but my albums did not come over, all of the photos are just organized by date. when i try to backup a specific album, i will confirm that it was backed up but i can’t find that specific folder in the app. is there a way to back up my albums the way they are currently organized?

3 Replies 3

Hannah
Dropbox Staff

Hey @savk, thanks for taking reaching out to us today.

 

The automatic camera uploads feature, will actually just back up all your photos in the camera uploads folder, but won't upload them in separate albums/folders.

 

Can you please guide me through the steps you're following to back up your albums? You mentioned that you confirmed that they're being backed up.

 

Thanks in advance!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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savk
Explorer | Level 3
thanks for the quick reply!

so under “camera uploads” i’ll select a specific album for it upload from but from there i can’t find just that album in the app. but i can confirm that the photos from that album are uploaded and lumped in with all my pictures.

it sounds like it’s not possible for me to upload my photos with the albums i currently have them organized in?

Hannah
Dropbox Staff

Indeed, that's not currently possible, I'm afraid.

 

But I will pass your comments along to our team, so thanks for your feedback!

 

If you need anything else, please let us know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    savk Explorer | Level 3
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