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Forum Discussion
Remolinen
6 years agoExplorer | Level 3
All my photos have disappeared!
Hello, Yesterday I uploaded 4000+ pictures to my dropbox account from my old company Iphone I had to return before having it cleaned out for the next user. I today can only find 8 pictures in my p...
Remolinen
6 years agoExplorer | Level 3
We made the account the day before and we only have one account as well so sadly that couldn’t be it. :(
We are starting to suspect that we only previewed the pictures and that everything got deleted before it properly got uploaded.
We are starting to suspect that we only previewed the pictures and that everything got deleted before it properly got uploaded.
Lusil
Dropbox Staff
6 years agoIf the events page didn't show any record of the photos, it's very likely that the photos never made it to our servers.
I just want to check with you as well if you remember seeing the photos online through the website at any point in time?
Were they in a shared folder by any chance?
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