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Can I recover a permanently deleted photo?

Can I recover a permanently deleted photo?

Aatish raaz
Explorer | Level 3

Permanently deleted photo recovering please sir

3 Replies 3

Rich
Super User II

@Aatish raaz wrote:
Permanently deleted photo recovering please sir

If it was permanently deleted, it can't be recovered.

deborah621
New member | Level 2

If the deletion was recent, Dropbox keeps deleted files in a recoverable state for a certain period, depending on your account type. If you have the Extended Version History add-on, you might be able to recover files beyond the standard recovery period. In some rare cases, Dropbox support may be able to assist, especially if there’s been a technical issue on their end.

Hannah
Dropbox Staff

Hey @deborah621, wanted to provide a correction here.

 

This is true for files that were simply deleted. 

 

It does not apply for files that were permanently deleted; those are purged from our servers and are unfortunately unrecoverable.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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