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Can’t move files now

Can’t move files now

Shuku
New member | Level 2

Anybody can’t move files to other folder on iOS app now?
Error message below:

Move failed
There was a problem moving your files. Please try again.

I had tried to use browser, it’s still error…

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff

Hey there @Shuku - sorry to hear you're having issues with this.

 

There's an identified problem that's affecting some of our users at the moment - this is probably why you're getting this error.

 

You can have a look here for more information and subscribe to get more updates.

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Walter
Dropbox Staff

Hey there @Shuku - sorry to hear you're having issues with this.

 

There's an identified problem that's affecting some of our users at the moment - this is probably why you're getting this error.

 

You can have a look here for more information and subscribe to get more updates.

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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