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Comments not functioning for some users

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Comments not functioning for some users

ForwardTommy
New member | Level 2
‎02-28-2023 02:32 PM

It seems like since we made a recent change to use SSO - Some of our users are having issues commnenting on files. The users have edit permissions on those files - They are PDF.

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Jay
Dropbox Staff
‎02-28-2023 02:50 PM

Hi @ForwardTommy, thanks for bringing this to our attention.

 

What is the exact issue that you're experiencing? 

 

Could you describe it in detail from when a user tries to post a comment?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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